Whom it may concern

KBI: Complete Sales Action System and Profit Builder

I would like to confirm that BoE Bank Business Division has based its Sales Methodology and Sales Skills Development Programme on the above solutions, being Profit Builder and the Complete Sales Action System.

We have found that the COMPLETE SALES ACTION SYSTEM sets the parameters that define a sales experience with our organisation and takes us a long way towards achieving the ultimate goal of an ideal buying experience for? our clients. The Complete Sales Action System also ensures that all our sales people at least have the basic skills set or tools required to be a successful, relationship based, solution provider in the market.

Profit Builder is the Sales Methodology of BoE Bank Business Division and as such our results are a direct reflection of the value added by Profit Builder. The awareness we created in the market has resulted in sufficient business to justify the cost so incurred within the first three months after implementation. Profit Builder has further assisted us in gaining and regaining client's and to a great extend to accelerate our client's buying cycle due to the relationship being focussed and established more efficiently. Our existing client base has been retained and developed with the care and investment of personal assets they deserve with tremendous results.

From a head office perspective, the support structure was unified in a more focussed and understandable format resulting in cost efficiencies and a lot more effective support. The support structures and sales people were now unified in achieving their goals. Our client base has become a much closer, more personal and less abstract asset of our business.

Going forward, Profit Builder as integral part of our business has been presented to Nedcor and great interest has been expressed on their behalf.

Yours faithfully

KOBUS LE ROUX
COMMERCIAL SALES
BoE BANK: BUSINESS DIVISION