Union Finance

Dear Cobus,

I would like to provide KBI SA (Pty) Ltd with some feedback on the success that Union Finance is experiencing because of the customized Map For Success that was implemented within Union Finance.

Each staff member has grown passionate and disciplined in their customer service, proving critical and even more so; successful. The growing success created a tsunami of motivation due to aspirations of achieving greater things.

KBI has provided Union Finance with a customized sales strategy including implementation guidelines which has equipped our company with competence as well as the delivery of VALUE to our customers!

CSAS provides a foundation as well as pillars for a blue print to success. Benefits derived from this system have been improved client relationship management resulting in an increase in leads and conversion into business. In addition, the development of pipeline business has also improved and will increase business sustainability.

KBI has further assisted us in gaining and regaining clients and to a great extent, to accelerate our clients buying cycle due to the relationship being focused and established more efficiently.

We have never had cause to regret the choice as The Complete Sales Action System™ delivered everything we had hoped and is continuing to do so.

Thank you to KBI and Cobus van Graan for your enthusiasm and the value you have created for us.

Yours sincerely


Coralie Rademan
Marketing Manager
Union Finance